ComplyTexas · Verified seal

What “ComplyTexas Verified” Means—Plain and Specific

The ComplyTexas Verified seal means a business has passed three complementary tests—each focused on a different angle of license‑linked risk. These tests are then applied across the scope of verification described below.

ALicense‑Obligation

License‑Obligation Test (by sector & regulator)

We check whether the company operates within the specific conditions of its license (e.g., TDI, TxDMV, OCCC) and is aligned with the obligations that regulator has attached to that license.

BConsumer‑Abuse

Consumer‑Abuse Pattern Test

We look for patterns of harm, not one‑offs—using company data and public signals—to determine whether consumers are being disadvantaged by practice, process, or policy.

CPosture

Regulation & Enforcement Posture Test

We assess whether the company’s posture tends toward timely, documented resolution and consumer restoration—or toward procedural avoidance that leaves issues unaddressed.

Scope of Verification

We apply the A–C tests across defined areas of license‑linked compliance. Details vary by industry and regulator; the view below summarizes where ComplyTexas focuses, not the internal test weights, samples, or sector‑specific mappings.

Licensing & Authority
  • License status, appointments, renewals, and eligibility controls
  • Required filings and notices; change‑of‑control/event handling
Disclosures & Marketing
  • Accuracy and timing of disclosures and pricing representations
  • Advertising claims alignment and retention/version control
Consumer Interactions
  • Complaint intake/aging, acknowledgments, and written determinations
  • Call handling, escalation paths, and closure quality
Claims / Service / Transactions
  • Acceptance/denial/extension notices and time‑bound communications
  • Benefit/fee calculations, refunds/chargebacks, and look‑backs
Recordkeeping & Evidence
  • Contemporaneous records, traceability, and examiner‑ready indexing
  • Version control for consumer‑facing artifacts and scripts
Third‑Party Oversight
  • Vendor monitoring proportional to risk
  • Distributor/partner conduct, outbound marketing & scripts
Remediation & Restitution
  • Root‑cause analysis and corrective actions
  • Make‑whole mechanisms and verification of fixes
Change Management
  • Regulatory updates tracked to production
  • Product/process changes, training, and retroactive fixes where needed
Data Protections
  • Privacy and access controls based on “minimum necessary” principles
  • Consumer data handling aligned to sector‑specific requirements

Jurisdiction‑specific. Each verification is mapped to the relevant Texas regulator(s) and industry context. We disclose scope and dates on the public Registry record; internal test weights and sector mappings remain proprietary.

COMPLYTEXAS® REFERENCE

What a ComplyTexas Verification Produces

When a company is assessed, the outcome isn’t just a seal. Each decision results in a set of public‑facing outputs and supporting records designed for reference, verification, and documentation.

1

Registry record

A public Registry entry showing status, risk tier, scope of verification, reason codes (where applicable), and effective/expiry dates tied to the serial.

2

Certificate & seal

A signed certificate and a digital seal or embeddable badge for the verified scope. Both carry the same serial so anyone can validate them against the Registry.

3

Status definitions

Plain‑language definitions for status labels, scope language, conditions (if any), and reason codes (where applicable), so Registry records are interpreted consistently.

4

Remediation trace

For provisional, suspended, or revoked decisions, a traceable record of what triggered the status and what milestones or evidence are associated with a status change.

5

Advisory overlays

When public‑source advisory signals exist, the Registry record links to those sources and timestamps when the Flagged (Advisory) overlay was applied or removed.

6

Serial‑based verification

Every badge, certificate, and listing shares the same Luhn‑checked serial so authenticity can be verified quickly against the Registry.

These outputs are designed so that a ComplyTexas status can be tested, referenced, and documented—not just displayed on a website.

VERIFICATION‑READY CHECK

Are you familiar with every regulation tied to your License to Operate in Texas?

Compliance fines aren’t small — and they stack fast. If a regulator, AG, or consumer complaint hits tomorrow, can the business survive it?

Can your business survive a $20,000 DTPA fine per consumer — or up to $250,000 per consumer over 65? What about $7,500 per violation under the Texas Data Privacy & Security Act (TDPSA)? And penalties stacked by your regulator on top of that?
DTPA — $20,000 / consumer (up to $250,000 if 65+)
TDPSA — $7,500 / violation
Agency penalties — TDI, TxDMV, TEC, CFPB, FTC, SEC

For illustration only; not legal advice. Penalties vary by fact pattern, statute, and agency enforcement.

License‑linked verification
Regulator‑aligned standards
Serial‑based status

Issued & Controlled — Not a Downloadable Graphic

Trackable & revocable. Each badge instance is encoded with a serial and expiry tied to a specific scope.

Serial design
Tamper‑resistant, tied to business + scope + expiration.
Not just a graphic
Never distributed as static images; rendered from our system.
Only we can issue/remove
Status updates reflect immediately in the public Registry.
Not pay‑to‑play
Appears only after passing verification; money can’t buy it.
How the seal works — full explanation

Serial design (tamper‑resistant)
Each seal is tied to a specific business, scope, and expiry date. It is issued, not downloaded, and can be tracked, updated, or revoked in real time.

Not just a graphic
We don’t hand out reusable badge images or scripts. Every live badge is rendered from the ComplyTexas system itself.

Only we can issue or remove it
If a company falls out of compliance, the seal can be suspended or revoked — and the Registry record will show it.

Not pay‑to‑play
Companies can’t buy their way into a Verified status. They must pass the verification process we document and stand behind.

COMPLYTEXAS® REFERENCE

Status Key (What You’ll See)

Use the stepper to preview the live badge and read the guidance on the right.

REVOKED
ComplyTexas Verification File Request
For every seal or advisory, ComplyTexas maintains a verification file. A ComplyTexas Verification File Request (CTVFR) lets eligible requestors review that evidence set, with sensitive data redacted.
Request the verification file